Medication Safety

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A3 works with clinical and non-clinical staff to improve hospital performance on Pharmacy departments’ processes and procedures associated with medication safety, management and delivery.

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• Medication Reconciliation

• Pharmacy Turnaround Time

• On-time Administration

• Adverse Drug Events

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Ancillary/Outpatient Throughput

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A3 works with clinical and non-clinical staff to improve hospital performance on workflows that impact throughput, turnaround, scheduling and compliance, wait times, as well as outpatient procedure utilization.

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• Hospital Turnaround Time

• Clinic Turnaround Time

• Scheduling

• Wait Time Reduction

• No Show/Cancellations

• CT Utilization

• Laboratory Turnaround Time

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Emergency Department

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A3 works with clinical and non-clinical staff to improve Emergency Room performance on patient throughout, documentation, compliance, billing, supply chain and cost management.

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• Door to Provider

• Outpatient Throughput

• Care for Inpatients in ED (Boarding)

• Cost Analysis

• Utilization Patterns

• Charge Capture

• 72 Hour Returns

• Left Without Being Seen (LWBS)

 

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Human Resources and Staff/Physician Engagement

 

A3 works with clinical and non-clinical staff to improve hospital staff and physician alignment and engagement.

• Recruitment Time

• Onboarding

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Perioperative / Operating Room

 

A3 works with clinical and non-clinical staff to improve hospital performance regarding surgical care safety, quality, efficiencies and throughput.

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• 7AM Starts

• Case Cart Accuracy

• Pre-Admission Testing

• Same Day Surgery Throughput

• Scheduling / Utilization

• Room Turnover

• Best Practice Surgical Safety Checklist

 

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Nutritional Care

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A3 works with clinical and non-clinical staff to improve Nutritional Care performance on dietary processes for ensuring patient satisfaction, safety and efficiency.

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• Patient Tray Accuracy

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Registration

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A3 works with clinical and non-clinical staff to improve hospital performance on patient registration, bed availability, assignment and admission processes.

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• Registration Throughput

• Bedside Registration

 

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Health Care-Acquired Conditions/Patient Safety

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A3 works with clinical and non-clinical staff to improve hospital performance on critical measures that impact patient safety performance and outcomes.

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• Heart Attack – Door to Balloon

• DVT/PE Prevention

• Patient Falls

• Blood Utilization

• Catheter-Associated UTIs

• Central Line-Associated Infections

• Ventilator-Associated Pneumonia

 

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Population Health / Care Transitions

 

A3 works with clinical and non-clinical staff to improve hospital performance on high cost/high risk patient care delivery.

• Cost Per Case Analysis

• Congestive Heart Failure

• Diabetes

• Hypertension

• 30d Readmissions

• BOOST Discharge Bundle

 

Revenue Cycle

 

A3 works with clinical and non-clinical staff to improve hospital performance on billing and collections to optimize timely payment and allowable reimbursement.

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• Days in A/R

• Denial Reduction

• Patient Collections (up front)

• Registration

 

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Sterile Processing

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A3 works with clinical and non-clinical staff to improve hospital performance on processes impacting the reliability of instrument sterility and availability.

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• Throughput

• Accuracy

 

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Organizational Throughput

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A3 works with clinical and non-clinical staff to improve hospital performance on workflows that impact patient throughout across systems.

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• Discharge Times

• Bed Priority Assignment

• Room Turnover

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Patient Satisfaction (HCAHPS)

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A3 works with clinical and non-clinical staff to improve hospital performance on all patient satisfaction domains.

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• Responsiveness

• Room Cleanliness

• Medication Communication

• Discharge Education

 

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Patient Satisfaction (CG-CAHPS)

 

A3 works with clinical and non-clinical staff to improve clinic performance on all patient satisfaction domains.

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• Same Day Response

• Communication of Results

 

Physician Quality Reporting System (PQRS)

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A3 works with clinical and non-clinical staff to improve physician performance on key health risk indicators.

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• Hypertension

• Congestive Heart Failure

• Diabetes

 

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Inventory Reduction for Savings

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Using the LEAN approach of 5S (Sort, Set in Order, Shine, Standardize, Sustain), A3 works with clinical and non-clinical staff to reduce inventory costs and optimize supply chain management in all healthcare settings.

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• Operating Room

• Emergency Department

• Laboratory

• Radiology

• Patient Care Unit Supply Room

• Nutritional Care

• Sterile Processing

• Medication Cabinet Systems

• Physician Office Exam Rooms

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